Return Policy
Effective Date: 05/15/2025
At American Country Wear, we want you to love what you ordered. If you are not completely satisfied with your purchase, we’re here to help.
📦 Returns
We accept returns within 14 days of the delivery date, subject to the following conditions:
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Items must be unused, unworn, and in their original packaging
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All tags must be attached
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Returns must include the original packing slip or proof of purchase
We reserve the right to deny returns that do not meet these criteria.
đźšš Return Shipping
Customers are responsible for the cost of return shipping.
We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
đź’ł Refunds
Once your return is received and inspected, we will notify you via email. If approved, your refund will be processed to your original payment method within 5–10 business days.
Please note:
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Shipping charges are non-refundable
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Refund times may vary depending on your payment provider
🔄 Exchanges
We do not currently offer direct exchanges. If you’d like a different size or item, please return the original item for a refund and place a new order.
âť— Non-Returnable Items
The following items are not eligible for return:
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Items marked Final Sale
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Gift cards
đź“© How to Start a Return
To initiate a return, please contact us at:
Email: support@americancountrywear.com
Include your order number and the item(s) you’d like to return.
If you have any questions about our return policy, don’t hesitate to reach out. We’re happy to help.
